Arriving at psychology, or arriving back, can feel like a lot.
There is no right way to start. Most people start with a Meet and Greet; others come straight to a first session. Both are fine.
Book a Meet and Greet, or a first session
Book a Meet and Greet
A free 15-minute call or in-person meeting, no obligation, to see if we are the right fit before committing to anything. It does not use a Medicare session.
Book a first session directly
Some people have done this before, or already know what they want. You can skip the Meet and Greet and book a 50-minute first session.
- $240 per session
- Medicare rebate $101.55 with a Mental Health Treatment Plan
- 50 minutes, in-person or online
- Cancellation: 24 hours notice
Book an ADHD assessment
A structured assessment for adults questioning whether they have ADHD, which also looks at what else could account for the difficulties.
- $720, everything included
- No separate charge for the report
- Two sessions, plus pre-session work
- No Medicare rebate
- In-person or online
Arriving at therapy isn't a single decision. It's a stack of small ones. Cost, fit, location, time, what to say, who to see. Some people work through these slowly. Others want them all answered before booking. Both are fine.
This page lays out what we know is most useful to know before that first conversation. If you'd rather just talk to one of us first, the Meet and Greet is the way most people do that.
What we work with
Explore services →Therapy
One-to-one psychology across eight areas of experience. We work with what's happening for you now, and how it's been shaped over time.
Explore therapy →ADHD assessment
A structured assessment for adults questioning whether they have ADHD. It looks at what else could be producing the difficulties, and at what might be sitting alongside them, so the answer is useful whichever way it lands.
We call this an assessment because that is the term most people know it by. We prefer to think of it as identification. Nothing here is wrong with you, and nothing is uncovered that was not already part of how your mind works.
$720, everything included. No Medicare rebate is available for assessments.
About the ADHD assessment →Fees and Medicare
Full fees →50-minute consultation
Session frequency is determined in the first session. Fee is paid at the time of session.
Mental Health Treatment Plan rebate
With a Mental Health Treatment Plan from your GP, Medicare rebates $101.55 per session for up to 10 sessions per calendar year.
TAC, WorkCover, Support at Home
For approved schemes with a service-approval letter. Speak to your case manager, or call the rooms.
A $20 surcharge applies to Saturday sessions and weekday sessions from 5pm. Private health rebates may apply with extras cover. Check with your insurer for psychology rebates under your policy. ADHD assessment is a separate, longer process with its own fee of $720, everything included and no Medicare rebate: about the ADHD assessment.
Who we are
Matthew Hallam
Sessions in English
Non-deficit therapy for adults who are done trying to fix themselves.
Adults 18+ · ADHD assessments · Neurodiversity-informed
Read profile →
Natalia Cajide
Sessions in English & Spanish
A space to be exactly where you are, and find your way from there.
Adults & older adults · Individual therapy · Body-informed
Read profile →Where we are
Suite 413, 89–93 High St Kew
Inner-east Melbourne, near the Kew Junction.
Mon and Tue 9am–7pm · Wed 9am–5pm · Sat 9am–12pm
Lift access · quiet waiting space
88–90 Main St Croydon
Outer-east Melbourne, central Croydon, close to the train line.
Mon and Thu 9am–5pm · Fri 9am–2pm
Off-street parking · ground-floor access
Telehealth across Australia
Secure video sessions for clients anywhere in Australia, including outside Victoria.
Same hours as in-person
Encrypted video platform
How working together unfolds
Enquiry
You book a Meet and Greet or a first session online.
Meet and Greet
If you book one, we have a 15-minute conversation. No clinical work, no obligation, no Medicare session used.
First session
50 minutes. Background, what brought you in, how we work, and what you would like to focus on.
Settling in
The first few sessions are about working out what feels useful, what does not, and adjusting from there.
Ongoing rhythm
Most people see their psychologist weekly or fortnightly. Frequency is something we work out together.
Ending
Endings are part of the work. Some are forever, some are for now. We talk about winding down when the time is right, and the door stays open if you want to come back.
Questions people ask before booking
A psychologist is a university-trained, AHPRA-registered clinician who works with thoughts, feelings, behaviour, and the systems around them, using talk-based and evidence-based approaches. Psychologists do not prescribe medication.
A psychiatrist is a medical doctor who has trained further in psychiatry. Psychiatrists can prescribe medication and often work with people whose presentations involve a medication-supported plan.
A counsellor is a trained professional who works with talk-based support. In Australia, counselling is a less regulated category than psychology.
At Equal Psychology, both Matthew and Natalia are AHPRA-registered psychologists.